This study examines institutional reforms aimed at introducing fundamental changes in public
administration with a view to improving performance and enhancing the efficiency of existing
administrative systems. The manner of achieving this is by changing beliefs, attitudes, values and
the regulatory environment, to be more in line with modern technological development and
market challenges. Also, by assuaging citizens’ concerns and effecting a qualitative reap in service
provision while reducing cost and transforming service management from a bureaucratic approach
to a commercial or economic one. This can transpire through privatization or the self-operation of
services via modi operandi that are more flexible; the move toward greater decentralization; and
involving official and community institutions in the making of important decisions and bearing
their consequences. It is worth noting that the need for reform is a continuous dynamic process. It
does not necessarily mean the existence of ailments that need addressing, but that reform is a
constant requirement as long as the civil service continues to exist.<\/p>\n","protected":false},"excerpt":{"rendered":"
This study examines institutional reforms aimed at introducing fundamental changes in publicadministration with a view to improving performance and enhancing the efficiency of existingadministrative systems. The manner of achieving this is by changing beliefs, attitudes, values andthe regulatory environment, to be more in line with modern technological development andmarket challenges. Also, by assuaging citizens’ concerns […]<\/p>\n","protected":false},"author":1,"featured_media":14744,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[391,392,393,394],"class_list":["post-14734","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-working-papers","tag-institutional-reform","tag-public-administration","tag-decentralizatioan","tag-administrative-system"],"acf":[],"yoast_head":"\n