Conferences and Workshops

Towards More Efficient Services in Egypt

Date : 12/22/2008

Speakers : Multiple Speakers

Agenda : Towards More Efficient Services in EgyptA Conference Organized by ECESGrand Hyatt Cairo HotelLaylaty BallroomDecember 22-23, 2008Day I –Monday, December 22, 20088:30 – 9:00 REGISTRATION 9:00 – 10:15 OPENING SESSION Moderator:Mohamed Taymour (ECES) Opening Remarks:Hanaa Kheir-El-Din(ECES) Keynote speaker: Abdel Hamid Mamdouh (WTO) Open Discussion 10:15– 11:30 SESSION 1: SETTING THE STAGE FOR ENHANCING SERVICES’ EFFICIENCY Moderator: Abdel Hamid Mamdouh (WTO) Speaker: Ahmed Ghoneim (Cairo University) Discussant: Khalid Sekkat (ERF) Open Discussion11:30–12:00 COFFEE 12:00-1:15 SESSION 2: TOURISM IN EGYPT… AN UNFINISHED BUSINESS Moderator: Fouad Sultan (Former Minister of Tourism) Speaker: Mohamed Fathy Sakr (Cairo University) Discussant: Elhamy El Zayat (Emeco Travel) Open Discussion 1:15-2:30 SESSION 3: REFORMING CONSTRUCTION AND RELATED ENGINEERING SERVICES: CHALLENGES AND POLICIES Moderator: Ibrabim Mahlab (Arab Contractors) Speaker: Naglaa El Ehwany (ECES) Discussant: Salah Hegab (Construction Committee, Egyptian Businessmen's Association)Open Discussion2:30-3:30 LUNCH3:30-5:30 SESSION 4: ASSESSING EFFICIENCY IN THE BANKING AND INSURANCE SECTORS Moderator: Ismail Hassan (Misr Iran Development Bank) Speaker: Alaa El Shazly (Cairo University) Discussants: Mohamed Ozalp (Banque Misr) Mohamed Youssef (Beni Sueif University)Open Discussion Day II– Tuesday, December 23, 2008 9:30-10:45 SESSION 5: ENHANCING WHOLESALE AND RETAIL DISTRIBUTION SERVICES Moderator: Samiha Fawzy (Ministry of Trade & Industry) Speaker: Nihal El Megharbel (Ministry of Trade & Industry) Discussant: Tarek Tawfik (Chamber of Food Industries)Open Discussion10:45-12:00 SESSION 6: IMPROVING EGYPT’S ROAD NETWORK Moderator: Essam Sharaf (Arab African Center for Marketing & Consultancy Services) Speaker: Adla Mohamed Ragab (Cairo University) Discussant: Saad El Ashmawy (Al Azhar University)Open Discussion 12:00-12:30 COFFEE12:30-1:45 SESSION 7: ICT SERVICES WITHOUT BORDERS: AN OPPORTUNITY FOR EGYPT? Moderator: Akil Beshir (Egypt Telecom)Speaker: Omneia Helmy (ECES)Discussant: Raafat Radwan (General Authority for Literacy and Adult Education) Open Discussion1:45-3:00 LUNCH 3:00-4:30 SESSION 8: SOCIAL AND PROFESSIONAL BUSINESS SERVICES (PANEL DISCUSSION)Moderator: Hanaa Kheir-El-Din (ECES)Speakers: Hazem Hassan (KPMG Hazem Hassan Management Consultants) Ahmed Kamal Aboul Magd (National Council for Human Rights) Farouk Ismail (Education, Scientific Research and Youth Committee-Shura Council) Madiha Khattab (Health Committee – National Democratic Party)4:30-5:00 CLOSING SESSION

Developing an efficient and competitive services sector is an essential requirement for a strong economy. According to recent official figures, the services sector accounts for 60 percent of GDP in Egypt and more than half of total employment. It is also of strategic importance in terms of its backward and forward linkages with other sectors of the economy and as such its efficiency is a determinant of the overall competitiveness of the Egyptian economy. This conference was intended to investigate the current state of the services sector and consider possibilities for reform in light of domestic constraints and international commitments. In particular, it addressed the role of this sector in Egypt’s economy, the main challenges facing its further development and optimal strategies to address such challenges. The conference featured the presentation of several research papers prepared by prominent experts, followed by comments from distinguished panelists.